Accident Investigation & Claims Support

Protecting Your Business When Incidents Occur

When an accident happens in the workplace, businesses need fast, professional support to understand what went wrong, meet their legal obligations, and prevent similar incidents from occurring again.

At John Green Training & Consultancy Ltd we provide expert accident investigation and claims support services to help organisations respond effectively following workplace incidents, near misses, injuries, property damage, and dangerous occurrences.

Our aim is to identify the root cause of the incident, support compliance with health and safety legislation, and help protect your business from unnecessary risk, enforcement action, and future claims.

Our Accident Investigation Services

We conduct thorough and impartial investigations into workplace incidents, including:

  • Employee injuries

  • Slips, trips and falls

  • Manual handling incidents

  • Workplace vehicle accidents

  • Construction site accidents

  • Equipment and machinery incidents

  • Property damage

  • Near misses and dangerous occurrences

  • Occupational health incidents

Our investigations focus on uncovering the underlying causes rather than simply identifying who was involved.

What We Do

Our accident investigation process includes:

Immediate Incident Response

We provide prompt support following an incident to help preserve evidence and ensure the correct procedures are followed.

Evidence Gathering

We review:

  • Accident records

  • Risk assessments

  • Method statements

  • Training records

  • Maintenance records

  • CCTV footage (where available)

  • Witness statements

Root Cause Analysis

We identify the factors that contributed to the incident and determine whether existing controls were adequate.

Investigation Reports

You will receive a clear and professional report including:

  • Incident summary

  • Findings

  • Root cause analysis

  • Legal and compliance considerations

  • Corrective actions

  • Recommendations to prevent recurrence

Claims Support

Workplace accidents can lead to personal injury claims and increased insurance costs. We work alongside businesses to help manage claims effectively by providing factual and evidence-based support.

Our claims support services include:

  • Accident file reviews

  • Documentation audits

  • Evidence preparation

  • Witness statement assistance

  • Review of health and safety arrangements

  • Corrective action plans

  • Liaison with insurers and legal representatives when required

Our objective is to ensure your organisation has accurate documentation and a clear understanding of the circumstances surrounding the incident.

Preventing Future Incidents

Every workplace incident provides an opportunity to improve safety performance.

Following an investigation, we can assist with:

  • Updating risk assessments

  • Reviewing safe systems of work

  • Revising policies and procedures

  • Delivering targeted training

  • Site safety inspections

  • Management system improvements

By implementing practical corrective actions, businesses can reduce the likelihood of repeat incidents and improve overall workplace safety.

Why Choose Us?

✔ Independent and professional investigations

✔ Practical, business-focused advice

✔ Clear and comprehensive reporting

✔ Support with insurance and claims processes

✔ Experienced health and safety professionals

✔ Focus on prevention and continual improvement

Need Immediate Assistance?

If your business has experienced a workplace accident, near miss, or health and safety incident, contact us today for expert support and guidance.

Our health and safety consultants can provide prompt, professional support to help your business investigate the incident, identify root causes, and implement corrective actions.

Helping businesses investigate incidents, protect their workforce, and improve safety performance.