Allergen Management & Food Information

Helping businesses manage allergen risks and provide accurate food information

Effective allergen management is a fundamental part of food safety.

Businesses need appropriate systems to identify, manage and communicate allergen risks throughout the supply chain and food preparation process.

At John Green Training & Consultancy Ltd, we help businesses review and improve their allergen management systems, from ingredient controls through to preparation, production, labelling and customer communication.

Allergen risk assessment

We can review your processes to identify where allergens may be introduced, transferred or incorrectly communicated.

Our support can include:

Allergen risk assessments
Ingredient reviews
Cross-contact assessment
Storage and handling controls
Preparation procedures
Cleaning controls
Supplier information
Staff practices
Customer communication
Verification of allergen controls

The aim is to identify risks and establish practical controls that can be consistently followed.

Allergen management systems

Allergen controls need to form part of your wider food safety management system.

We can help businesses develop and review procedures covering:

Purchasing
Supplier information
Ingredient storage
Preparation
Production
Cleaning
Equipment
Cross-contact
Staff training
Recipe and menu information
Labelling
Customer enquiries

We can also review how effectively these procedures are being implemented in practice through independent auditing.

Food information and labelling

Providing accurate food information is an important responsibility for food businesses.

We can support businesses with reviewing their food information procedures and help identify areas where improvements may be required.

This can include consideration of:

Ingredient information
Allergen declarations
Menu information
Product labelling
Food information procedures
Communication of allergen information
Staff understanding and competency

Allergen controls in catering and hospitality

For restaurants, hotels, caterers and other food service businesses, allergen management needs to work effectively in a busy environment.

We can review how allergen information is managed from the point an order is taken through to preparation and service.

We can also help ensure staff understand their responsibilities and know how to respond appropriately to customer allergen enquiries.

Allergen controls in food manufacturing

Food manufacturers may face additional challenges where multiple products, ingredients and production lines are involved.

We can support manufacturers with allergen risk assessments and review controls relating to:

Raw materials
Production scheduling
Storage
Cleaning
Changeovers
Cross-contact
Labelling
Supplier information
Finished products

These controls can also be reviewed as part of wider HACCP, BRC/BRCGS or SALSA auditing.

Training and staff awareness

Effective allergen management depends on staff understanding the risks and following the procedures consistently.

We can provide allergen training and practical guidance for staff as part of a wider consultancy or training programme.

Review your allergen controls

If you are concerned about your allergen management, need an independent review or want to strengthen your food information procedures, we can help.

Contact John Green Training & Consultancy Ltd to discuss your requirements.